Customer Service Agent

Your responsibilities

  • Listen and assess the needs expressed by customers who phone the call centre and respond to requests encompassing the full range of the customer experience (invoicing, remote monitoring procedures and events, technical questions and problems, and other issues)
  • Follow up on requests sent to the various departments
  • Assess customer needs and suggest appropriate solutions in terms of products and services
  • Complete required transactions in customer files


Our requirements

  • Perfectly bilingual (French/English)
  • Customer service experience
  • Available during call centre hours of operation: Monday to Friday from 8 AM to 9 PM and on Saturday from 9 AM to 4 PM


We offer

  • Paid training
  • Pay commensurate with experience
  • Great career development potential. If you are driven to succeed, we will provide the support you need to ensure your professional development within the company


Contact us toll free, anywhere in Quebec: 1-866-522-7911

Partner of insurance companies

Ask about exclusive discounts

Get a quote