Interactive services for your home

With Groupe Vigilance, you can monitor, control your system and even interact from anywhere on the Internet or using your smartphone:

Remote control

Arm or disarm your system and control lighting, locks, and thermostats from wherever you are. You can also personalize your parameters remotely, check the state of the system and detectors. It’s easy with our secure mobile application and web platform.

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Emergency two-way voice communication

In the event of an emergency, communicate directly with first responders using the security keyboard. Thanks to our two-way voice communication system, our monitoring centre agents can interact with you whenever an alarm is triggered. They can immediately collect all important information and call for appropriate and effective emergency response.

Instant alerts

Receive an alert when the system has been armed or disarmed telling you which user armed or disarmed it, for example, when the kids come home from school. You receive an alert, too, when there are temperature shifts, water leaks or other significant event detected by the system. You can also receive a reminder if the system is not armed by the usual time.

Tamper-resistant technology

The patented “Crash and Smash” anti-sabotage technology ensures that your system remains functional even if the security panel is damaged before a signal is sent or if the phone line is cut.

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Secure cellular communication (connecting your security system)

You don’t have a landline at home or at the cottage? Our secure dedicated cellular communication solution allows you to connect your security system and enjoy reliable and uninterrupted protection.

  • Cellular communication is quick and reliable. No traditional landline is needed
  • Protects you from phone and online service interruption (tampering or accidental)
  • In the event of a power blackout, your security system continues to operate for 24 hours thanks to a back-up battery
  • Your security is assured. Security messages are not shared with phone or internet lines

Geo-services

By creating of virtual geo-barrier around your home on our online platform, you can define the basic rules for arming and disarming your security system every time you come home or leave your home – or when every household member has left. This service provides even more flexibility and control over your home thanks to automation parameters that can be adjusted according to your location.

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Home automation and energy management: manage your energy

Thanks to our energy management and home automation services, you can remotely adjust lighting, thermostats, and locks and automate certain functionalities in accordance with your lifestyle preferences. This comfort-friendly solution allows you to manage your heating and air-conditioning systems more effectively and helps you save on your energy bills.

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Turn lights on and off or adjust their intensity remotely thanks to our interactive services. You can also set the times at which your lighting is automatically activated.

  • Reduce your energy consumption
  • Enhance your sense of security when you come home (to a well-lit house)
  • Turn lights at your home or cottage on and off remotely
  • Start and stop your electrical appliances remotely (for example, your slow cooker)
  • Change your automatic lighting settings remotely

Remote thermostat control

Adjust your thermostat remotely thanks to our interactive services. Set the temperature in your home or cottage even before you arrive. That way you’ll be comfortable as soon as you step inside. You can also set the schedule in accordance with the season or time of day or night.

  • Reduce your energy consumption and energy costs
  • Set the temperature in your home or second home remotely
  • Be alerted if your furnace, wine cellar or air conditioner malfunctions or if the temperature fluctuates

Control for door locks & garage doors (access)

Unsure whether you locked the front door or the garage door? You can now do it remotely.

  • Create and manage various access codes for each family member, which allows you hand out fewer keys to your home
  • Lock and unlock your door remotely to allow guests to enter when you are away
  • Unlock your door just before you arrive
  • Arm your system remotely, and the door will lock automatically
  • Receive notification when the door remains open or when it is closed

Geo-services

By creating of virtual geo-barrier around your home on our online platform, you can define the basic rules for controlling lighting and heating/air-conditioning every time you come home or leave your home – or when every household member has left. This service provides even more flexibility and control over your home thanks to automation parameters that can be adjusted according to your location.

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Remote video-surveillance solution: see what’s going on

Our video surveillance solution, combined with our complete range of HD cameras, allows you to see what is going on in your home when you’re not there (receive a video alert when someone enters through the front door or simply observe what your pets, babysitter or cleaning staff are doing). Access and control your cameras thanks to our free mobile applications and keep an eye on activities you want to know about:

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Live streaming video

Inspect the premises whenever you like on your smart phone, tablet or computer by viewing a live feed from your home (using one or more cameras).

Instant video alerts

Receive video clips sent directly via text messaging whenever a door is opened, an alarm is triggered by motion in the basement or elsewhere on your property.

Smart clip capture

Capture video clips triggered by motion or an event, allowing you to find the recorded video sequence you want to view easily later on.

Image sensor

Motion detectors have really evolved! Here is the photo sensor, an advanced product that contributes to your peace of mind while reducing the number of unwarranted alarms. This device takes photographs whenever motion is detected and sends the pictures to your mobile phone or computer. The image allows you to visually determine what type of alarm has been triggered. This technology combines a passive infrared motion detector, a built-in photography camera, a wireless communication system, and Groupe Vigilance’s interactive services.

  • Receive a photo on your smart phone or computer as soon as motion is detected
  • Take photos of what is going on in your home in real time day or night thanks to the night vision capability
  • Helps to reduce false or unwarranted alarms

 

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Contact us toll free, anywhere in Quebec: 1-866-522-7911

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