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Join our team of security system experts

Among security system companies in Quebec, Groupe Vigilance is one of the ones experiencing the strongest growth. We rely on a dynamic team of more than 50 sales professionals, technicians who are expert in installing security systems, and support staff. Our offices are located in the largest markets in the province, including Montreal, Gatineau, Sherbrooke, and Quebec City.

Our requirements
  • Entrepreneurial spirit
  • Results-oriented
  • Effective self-starter with a professional attitude

Description of the position
  • Make appointments with potential customers
  • Manage advisors’ agenda
  • Follow up with customers and advisors

Description of the position
  • Carry out installations, add-ons and/or repair security systems, including programming and service launch
  • Apply all installation standards for security systems
  • Complete various reports relating to service provision

Your responsibilities
  • Listen and assess the needs expressed by customers who phone the call centre and respond to requests encompassing the full range of the customer experience (invoicing, remote monitoring procedures and events, technical questions and problems, and other issues)

Our values at Groupe Vigilance

On a regular basis, we seek people to join our team of prevention and security experts. We are looking for people whose skills and attitudes can help us consolidate our position as leaders in the electronic security sector and uphold our values and corporate culture:

Skills

We foster continuous skill development and favour skills that enrich our personnel and our company as a whole. We believe in striving for excellence and providing our customers with the best – that is why we invest in training and daily staff performance evaluation. We reward our personnel’s efforts on the personal level (positive attitude, team spirit, and other attributes) and on the professional level (meeting objectives and achieving results).

Diligence

At Groupe Vigilance, we care about doing a good job, being attentive to customer and partner needs, and providing innovative solutions in a timely manner. This diligence is an essential part of delivering first-rate customer service.

Integrity

For Groupe Vigilance personnel, our customers’ and partners’ trust in us is crucial – that is why we act with honesty and integrity. All personnel must respect this rule of conduct in everything they do.

Contact us toll free, anywhere in Quebec: 1-866-522-7911

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